Call Center Manager Job at Bathrooms of Charleston, Charleston, SC

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  • Bathrooms of Charleston
  • Charleston, SC

Job Description

Job Description

Job Description

Bathrooms of Charleston Call Center Manager

Charleston, SC | Base Pay + Appointment Bonuses | Full-Time | Leadership Role

Organized. Professional. Strong communicator. Bathrooms of Charleston is hiring a Call Center Manager to oversee inbound and outbound lead management for our one-day bath division. This role ensures our sales team receives well-qualified appointments and supports the overall customer experience.

About Bathrooms of Charleston

We provide one-day bath upgrades and full bathroom remodeling services throughout the Charleston region. Clients count on us for professionalism, responsiveness, and quality work.

What You'll Do
  • Manage all incoming calls and set sales appointments
  • Reach out to leads from digital sources and marketing campaigns
  • Conduct outbound calls to potential customers
  • Oversee call scripts, messaging quality, and team performance
  • Handle scheduling, reporting, and basic administrative tasks
  • Collaborate with sales and marketing teams to improve lead flow
What You Bring
  • Previous call center, customer service, or administrative experience
  • Strong phone communication skills
  • Ability to organize, track, and prioritize daily tasks
  • Comfortable coaching others and improving processes
  • Positive attitude and professional demeanor
What We Offer
  • Competitive base pay
  • Bonuses for appointments set
  • Opportunity to build and grow a call center team
  • Supportive environment with long-term career potential
Ready to Lead?

Apply now to help drive growth for a company focused on customer service and team success.

Job Tags

Full time,

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