Call Center Representative Job at Insight Global, Los Angeles, CA

ZFZraTR3eXB6eWNNdmlyRi83WndORXM9
  • Insight Global
  • Los Angeles, CA

Job Description

An employer is looking for a Patient Access Representative within a call center environment in the Beverly Hills, CA area. This person will be responsible for handling about 50+ calls per day for multiple primary care offices across Southern California. The job responsibilities include but are not limited to: answering phones, triaging patients, providing directions/parking instructions, contacting clinic facility to notify if a patient is running late, scheduling and rescheduling patients' appointments, verifying insurances, and assisting with referrals/follow up care. This position is fully on-site until fully trained and passing multiple assessments (typically around 2-3 months of working - depending on performance) where it will then go remote. Must be able to work any/all shifts between 7am-7pm Monday-Friday.

Hourly Pay: $24/hr

Duration: 6-month contract, with very likely extensions up to/over a year on contract before potentially converting to FTE

Schedule: Monday-Friday – Must be able to work any shift between 7am-7pm

MUST HAVES:

  • HS Diploma
  • 2+ years healthcare call center experience OR front desk experience at doctor’s office with multiple physicians
  • Proficient in EHR/EMR software
  • 2+ years experience scheduling patient appointments for multiple physicians
  • 40+ WPM typing speed

PLUSES:

  • Proficient in Epic software
  • Experience verifying insurances
  • Basic experience with Excel and standard workbooks
  • Experience with Genesis phone system

Job Tags

Contract work, Work at office, Remote work, Monday to Friday, All shifts, Shift work,

Similar Jobs

Raytheon

Program Configuration Management Lead Job at Raytheon

 ...information under this program/contract. Security Clearance Type: None/Not Required Security Clearance Status: Not Required At Raytheon Missiles & Defense, you have the opportunity to try new things and make a bigger difference across a broader end-to-end solution,... 

Ralph Lauren

Talent Manager / Marketing Branding Innovation PR & Comms Job at Ralph Lauren

 ...Talent Manager / Marketing Branding Innovation PR & Comms Ref #: W171049 Department: Human Resources City: Nutley State/Province: New Jersey Location: United States Workspace Description Pay Range: The pay range for this job is $65... 

Centers Health Care

Podiatrist Job at Centers Health Care

 ...Medical Director Services PC is looking to hire experienced Podiatrist s to service our skilled nursing facilities throughout Georgia . Inquire about availability in other states as well! Now Offering a Sign-On Bonus! Summary: Provide professional and... 

Residential Home Health and Hospice

Hospice Medical Social Worker, PRN Job at Residential Home Health and Hospice

 ...our company. NOTICE: Successful completion of a drug screen prior to employment is part of our background process, which includes...  ...text. By submitting your application, you are confirming that you are legally authorized to work in the United States. JR# JR251181... 

Friedman Williams

Digital Marketing Specialist Job at Friedman Williams

 ...Digital Marketing Specialist New York Job ID: 16494 Must have legal marketing experience: We have an opening for a Digital Marketing Specialist in our New York office. The Digital Marketing Specialist will maximize digital engagement, drive and report demand...