Customer Service Representative Job at Bandmans Company, Dallas, TX

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  • Bandmans Company
  • Dallas, TX

Job Description

We are currently seeking a reliable and motivated Office Assistant to join our team. This individual will play a key role in supporting daily operations, maintaining excellent communication with clients and vendors, and ensuring that all orders are processed accurately and efficiently.

Responsibilities will include, but are not limited to:

  • Interacting daily with clients and suppliers via phone or in person
  • Processing client orders received through email, phone, or online platforms
  • Creating purchase orders and communicating with vendors
  • Preparing and sending quotes/estimates and following up with clients
  • Ensuring timely processing and completion of all orders
  • Addressing and resolving any issues that arise with orders
  • Answering incoming phone calls
  • Composing and responding to emails throughout the day

Job Requirements:

  • Excellent communication and organizational skills
  • Strong attention to detail
  • Friendly, professional demeanor with a commitment to providing outstanding customer service
  • Self-starter who works well under pressure and meets deadlines
  • Comfortable working in a close-knit, family business environment
  • Quick learner with the ability to prioritize tasks and manage multiple responsibilities
  • Minimum 2 years of experience in an office setting
  • Familiarity with Photoshop and QuickBooks is a plus, but not required

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