Job Description

Job Summary

SCM Director manages multiple supply chain teams, encompassing the organization’s products categories in the United States. This role focuses on optimizing the supply chain and fulfillment process, including order processing, inventory management, supply planning and demand planning. Additionally, SCM director oversees supply chain process improvement projects collaborating with cross functional teams to ensure seamless integration and efficient decision-making.

Understand organization’s current process and seek opportunities to optimize system, process, and overall SCM structure to better manage overall supply chain process. Lead continuous improvement projects and develop talents to take existing SCM team to next level.

The SCM Director will communicate opportunities, build consensus, and drive operational programs focused on innovation and growth. The role will ensure systems, processes, and resources are developed to improve our service levels for better customer experience.

Responsibilities :

• Overseeing the entire supply chain operations, including Supply Planning, Demand Planning (CPFR), and Order Fulfillment.
• Provide overall leadership to the supply chain group, setting operational strategies, establishing business focused goals and objectives, and continued talent development.
• Define, develop, and implement supply chain strategies aligned with company goals and customer/market demands ensuring on-time and cost-effective delivery of goods and services.
• Oversee inventory levels and ensure optimal stock levels at all stages of supply chain to meet demand fluctuations while minimizing carrying costs.
• Lead S&OP meeting to align monthly forecast through reviewing CPFR and aligning on decisions across Finance, PM, and Sales.
• Assessing current supply chain and identifying opportunities for improvements. Proposing potential projects and lead implementing system/process changes to better serve customers while meeting organizational needs.
• Work closely with Logistics Team to understand Transportation Market Situations (Overseas/Domestic) and build process to closely monitor to assess risk and come up with recovery plans.
• Closely monitor and manage Lead Time (Production, Factory to Vessel, Port to Destination, etc.,) ensuring that production schedule is aligned with lead time changes to meet customer MABD.
• Develop, monitor, and analyze supply chain metrics to manage inventory levels, cost, and on time delivery.
• Oversee risk management operations, identifying potential risks and implementing effective mitigation strategies/contingency plans to minimize disruptions and protect organization’s financial, operational, and reputational interests.
• Review and optimize order release process to reduce overall lead time. Understand bottlenecks/root-causes for delay and come up with process/internal alignment to speed up order release process.
• Ability to prioritize departmental activities and set effective (SMART) goals and objectives in line with overall corporate strategy.
• Recruit, train, and mentor a team of professionals, fostering a culture of collaboration, innovation, and operational excellence. Manages employees, guiding technically, evaluating performance and furthering the ability of the team, to establish the best organizational climate.
• Build and maintain strong relationships with internal/external stakeholders, negotiating favorable terms to support operational objectives.
• Lead Innovative initiative to seek alternative system/processes and new market best practices to better manage overall supply chain to stay competitive in the market.
• Other Duties as Assigned.

Requirements :

• 10+ years of Supply Chain Management Experience – PSI, Demand Planning, Order Management.
• Advanced proficiency in supply chain software and platforms, including ERP systems and demand forecasting tools.
• APICS Certification
• 6 Sigma Green or Black Belt
• Experience in managing supply chain in Appliance Industry serving large retailers (THD, Costco, Lowes, Wal-Mart, Amazon, etc.,)
• Managed large/complex supply chain projects with project management experience with global partners.
• High level of understanding of WMS, YMS, TMS
• Strong analytical skills, high level skills in MS Excel.
• Strong collaborative problem-solver, effective communicator, strong presentational skills.
• Ability to forecast, analyze and prepare statistical data and metrics
• Ability to handle/mine data from multiple sources to create vital reports and databases
• Organized, responsible, ability to work independently and as a part of a team.
• Depending on business needs, must visit customers and factories.
• Ability to travel 10%

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