Job Description
Summary:
Are you an independent go-getter that is mechanically inclined and that makes Customer satisfaction and safety their top priorities? Come join our team, as a Medical Equipment Installer! As an Installer you will support critical hospital operations through the installation of hospital equipment including sterilizers, lights/booms, utility connections that may be used various settings including operating rooms and sterile processing areas. Installers deliver the highest level of Customer satisfaction from installation through post-installation to ensure continuous care for hospital patients. This is a high travel/commute role with significant driving and likely overnight stays.
What does travel look like?
You will be required to travel within a designated territory to various installation sites via company vehicle or via air travel. Travel is typically booked 1-2 weeks in advance for project planning purposes. Your travel will be extensive. This will include day trips, overnight trips, up to a week at a time. Your typical hours will vary depending on Customer needs. Overtime is common in this position but not guaranteed.
**Being a STERIS Installer means you will: **
Join a highly reputable organization that focuses on Quality and Safety ($5 billion global organization that has grown organically and through acquisition. There are approximately 17,000 associates worldwide, which includes over 4,000 customer-facing field-based professionals with opportunities for career advancement within the US and globally)
Travel to various states and hospital systems and work on diverse projects
Directly contribute to the health and wellbeing of others through installation of equipment ensuring patients receive the highest quality of care.
This is a remote based customer facing position. To support and service our customers in this assigned territory candidates must be based out of one of the following states: Maryland
What you'll do as an Installer:
• Collaborate with Installation Project Manager to schedule product installation in coordination with equipment delivery, customer availability, and construction schedules.
• Prior to installation, verify rough-in dimensions and utilities are adequate to meet equipment specifications. Ensure doorways, elevators, and hallways are sufficient to allow equipment transport to installation site.
• Perform installation of STERIS products, including, but not limited to: uncrating; assembling; setting or lifting product into place; leveling; connecting utilities; and testing unit.
• Complete service documentation electronically.
• Ensure Customer satisfaction through post-installation activities to include disposal of all associated packing and shipping crate material, ensuring equipment is wiped down and fingerprints are removed, and addressing any questions/issues before leaving the site.
The Experience, Skills and Abilities Needed:
Required:
• High School Diploma/GED with 5+ years of recent mechanical experience in a construction or HVAC installation/repair field or Associate's degree in Electronics, Mechanical or similar degree, plus 1+ year(s) of related mechanical experience.
• Strong technical and troubleshooting skills.
• Excellent interpersonal and Customer communication skills (verbal and written).
• Proficiency in computers and Windows software.
• Flexibility to handle multiple and changing priorities.
• Ability to work flexible hours, sometimes outside “normal business hours” and travel extensively to support business needs.
• Valid driver’s license with clean driving record.
Preferred:
• Plumbing and electrical experience.
What STERIS offers:
We value our employees and are committed to providing a comprehensive benefits package that supports your health, well-being and financial future.
Here is a brief overview of what we offer:
Market Competitive Pay
Extensive Paid Time Off and (9) added holidays
Excellent Healthcare, Dental and Vision Benefits
Company Vehicle
Company Cell Phone/Laptop
Tools, Equipment, Uniforms provided
Long/Short Term disability coverage
401(k) with company match
Maternity & Paternal Leave
Additional add-on benefits/discounts for programs such as Pet Insurance
Tuition reimbursement and continued education programs
Excellent opportunities for advancement and stable long-term career
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