Job Description

Job Description

Are you looking for a fulfilling career that will be both challenging and rewarding? An opportunity exists to join our Air & Ocean branch in the Boston area. The successful applicant’s primary focus will be on coordinating our customer’s international shipments (import/export/airfreight/oceanfreight) with a focus on quality and further developing customer relationships. As a branch experiencing strong growth in multiple directions, we are looking for someone who has a great attitude and interest in the Logistics field.

About the Candidate

At Mainfreight, we value individuality, personality and guts. While your degree or qualifications are important, our teams are defined by their unique individuals and can-do our attitudes. If you’re an individual who is hungry to learn, takes pride in their work and is willing to be challenged, you've come to the right place.

• You value a long term relationship in a company where you can develop and grow a career
• A desire to work directly with customers and help their business grow
• 1-3 Years’ experience in freight Operations preferred
• Knowledge with both air and ocean freight products
• CargoWise system experience is a plus
• Ability to multitask & prioritize in a fast paced environment with attention to detail
• A pro-active nature with foresight (see problems before they are visible and solve them on the spot)
• Strong work ethic and strong communication skills

What your day may look like

• Process shipments (Import/Export/Airfreight/Oceanfreight) from start to finish; requesting quotes, placing bookings, creating documents, tracking & updating customers, organizing final mile & invoicing.
• Impress our customers with operational & customer service excellence.
• Establish, manage and grow relationships with carriers and local service providers.
• Working with our global team and overseas partners to liaise bookings and pricing.
• Help implement new accounts, streamline efficiencies and providing great customer service.
• Handling questions and complaints from customers.
• Be responsible for managing and exceeding all KPIs as well as helping with the growth of the branch.

About Mainfreight

Mainfreight is a global supply chain provider with three core service offerings, transport (LTL), warehousing and international. All our own. We add value to our diverse customer base located in our Americas, Europe, Asia and Oceania through a strong culture of constant improvement and superior performance. All backed with technology solutions to provide transparency to our customers supply chains.

We are located in 26 countries with over 11,000 team members all looking to make a difference everyday. For the past 45 years our can do attitude to getting business done has seen customers leverage our three core offering to help drive efficiencies in their business.

We strongly believe in letting those closest to the customer decide. This means for you as a new business specialist you have the flexibility to tailor service offering that help the customer, rather than having to get approval from management on every detail. You get to make decisions.

We strongly believe in making a positive difference to the community through literacy and environmental initiatives.

For more please see

Our package includes a competitive base with Team bonus structure, 401k, health benefits, and a strong company culture that allows an individual to learn from the ground up while building a long term career.

Voted the Deloitte Top 200 Company of the year with the top executive of the decade leading us we are growing rapidly.

This is a fantastic opportunity for someone with a passion for freight and growth. If you have an entrepreneurial mindset and are up for the challenge to help our branch take its next step, then we want to hear from you!

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