IT Help Desk Technician Job at Revel Staffing, Portland, OR

ZkZrbjdBR3B6eUlKdWl6Qi9ydDROa2JB
  • Revel Staffing
  • Portland, OR

Job Description

We are conducting a confidential search for an experienced IT Help Desk Technician to provide both remote and onsite support for end users across the Portland and Vancouver areas. This role is ideal for a skilled troubleshooter with strong technical knowledge and excellent communication skills. 

Key Responsibilities:

  • Provide remote and onsite end-user technical support (approx. 70% remote / 30% onsite).

  • Perform systems monitoring, reporting, and issue resolution.

  • Troubleshoot desktop, network, and cloud application issues quickly and effectively.

  • Support and manage Windows desktops and common business applications.

  • Assist with cloud services administration (Office 365, Google Workspace, Dropbox, etc.).

  • Configure and maintain networking systems including routing and firewalls.

  • Provide occasional support for VoIP, macOS, and Linux environments.

  • Maintain strong documentation of issues, resolutions, and system updates.

Qualifications:

  • 2+ years of IT helpdesk or technical support experience.

  • Strong troubleshooting and diagnostic skills.

  • Comprehensive knowledge of Windows desktop systems.

  • DataClear Certification (or equivalent) required.

  • Moderate knowledge of cloud platforms and networking/firewall administration.

  • Excellent communication skills, patience, and customer service orientation.

  • Must be based in the Portland/Vancouver area and able to travel to client sites as needed.

Compensation & Benefits:

  • Salary range: $85,000 – $125,000/year (based on experience).

  • Quarterly profit-sharing bonus.

  • Full employer-paid health insurance.

  • 401(k) retirement plan.

  • Paid time off (PTO).

  • Relaxed and supportive work environment.

Job Tags

Full time, Work at office, Remote work,

Similar Jobs

Nuffer, Smith, Tucker Public Relations

Graphic/Multimedia Designer Job at Nuffer, Smith, Tucker Public Relations

 ...campaigns that stand out in todays crowded and fast-changing design world excite you? If so, we have a job for you! Nuffer, Smith...  ...with our creative manager to bring ideas to life across digital, social and print platforms. But we know its not just about us... 

NOW CFO

Controller Job at NOW CFO

 ...and state regulations Serve as primary contact for external auditors Qualifications : Accounting or Finance degree (BS/BA/MBA) Previous experience in accounting management or other related fields Diverse experience across industries Thorough knowledge... 

Borough of Catasauqua

Water Treatment Plant Operator Job at Borough of Catasauqua

 ...Job Title Water Treatment Plant Operator Location: Catasauqua, PA Job Summary Under limited supervision, performs routine tasks related to the operation of a water treatment facility and distribution system. Operator in charge, responsible for maintaining... 

Robert Half

Chief of Staff Job at Robert Half

 ...A Healthcare research non-profit located in East Harlem is seeking a Chief of Staff to support a dynamic CEO and partner with the Executive team. The CoS will be responsible for screening, prioritizing, resolving and managing all incoming internal and external communications... 

Staffing the Universe

UX Researcher Job at Staffing the Universe

 ...Job Title Work experiences 5+ years of experience in UX or a closely related field. Top daily responsibilities: scoping research questions and getting alignment from cross functional team planning research activities designing study protocol creating highlight videos...