Job Description
Salary: See Position Description
Location : Anaheim Police Department, CA
Job Type: Full Time
Job Number: 2025-00139
Department: Police
Opening Date: 07/03/2025
Closing Date: 7/23/2025 5:00 PM Pacific
Description Police Dispatcher II*$36.42 - $44.27 Hourly
$75,753 - $92,081 Annually
Senior Police Dispatcher $40.07 - $48.70 Hourly
$83,345 - $101,296 Annually
The
Anaheim Police Department is seeking highly motivated and experienced public safety dispatchers for the positions of
Dispatcher II and Senior Police Dispatcher. Qualified applicants must possess journey level experience of public safety dispatching. Applicants must demonstrate the ability to type 50 net words per minute (WPM). Possession of a valid California Commission on Peace Officer Standards and Training (POST) Public Safety Dispatcher Certificate is required.
Must be available to work any assigned shifts, including weekends and holidays.
The department has sole discretion to hire at the Police Dispatcher II or Senior Police Dispatcher level based on experience and available vacancies. *POLICE DISPATCHER II HIRING INCENTIVE: Newly hired Police Dispatcher II's would be eligible for an incremental
$10,000 incentive payment. The payment will be received in two installments:
- The first installment of $5,000 will be paid the first full pay period following the first date of employment.
- The second installment of $5,000 will be paid after the first full pay period following successful completion of probation.
Requirements: - Candidates must have a minimum of three (3) years of prior experience performing public safety dispatching duties and using computer-aided dispatch equipment prior to their date of hire with the City of Anaheim to qualify for the hiring incentive.
- The hiring incentive for Police Dispatchers II shall only apply to those candidates who have submitted and application during the approved program dates (April 22, 2025 - June 30, 2026).
- The incentive is not pensionable income and subject to amounts payable under federal, state, and local taxes as may be required to be withheld pursuant to any applicable law or regulation.
Essential Functions The following functions are typical for this classification. Incumbents may not perform all of the listed functions and/or may be required to perform additional or different functions from those set forth below to address business needs and changing business practices.
To view the full job description for the Dispatcher II, click
To view the full job description for Senior Police Dispatcher, click
Qualifications Dispatcher II Experience: Journey-level experience operating communications equipment or equivalent public contact work, preferably involving emergency situations or police related services.
Knowledge of: English usage and spelling; record keeping methods; principles of human relations; and appropriate safety precautions and procedures.
Ability to: Act quickly in an emergency and adopt an effective course of action; work under stress, dealing with emergency situations; speak clearly and concisely; listen to and record information clearly and accurately; remember numerous details; read, understand and apply moderately difficult materials; receive confident information and maintain confidentiality; understand and carry out oral and written instructions; establish and maintain effective relationships with those contacted in the course of work.
License/Certification Required: Possession of a valid California Driver's License by date of appointment. Police Dispatcher II requires possession of, or ability to obtain a valid Peace Officer's Standards and Training (P.O.S.T.) Public Safety Dispatcher Certificate by date of appointment.
Senior Police Dispatcher Experience: Effectively performing responsible journey level law enforcement dispatching. (Combination of experience as a radio dispatcher and a telephone complaint worker in a law enforcement environment is acceptable). Experience in Computer Aided Dispatch (CAD) and enhanced 9-1-1.
Knowledge of: Police dispatching procedures; response procedures; work flow techniques; record keeping methods; computer aided dispatch system equipment; relevant state codes and municipal ordinances; basic principles of supervision and training.
Ability to: Adapt to new technologies as they become available; maintain accurate files and records; read, understand and apply difficult material. Effectively train and evaluate employee performance, write effective training policies and procedures. Understand pertinent procedures and functions quickly and apply them without immediate supervision; speak clearly and distinctly; communicate clearly and effectively, orally and in writing; prepare clear, concise and easily understood narrative and statistical reports. Receive confidential information and maintain confidentiality; compose memos and office procedures; perform the full range of police dispatcher duties; act in the capacity of supervisor as assigned. Establish and maintain effective working relationships with those contacted in the course of work; provide leadership in carrying out police activities; coordinate the effort, when more than one employee is involved, in the assignment of duties; provide command to members of the Bureau as necessary in the absence of bureau command or ranking supervisors; motivate personnel to work together as a team.
License/Certification Required: Possession of a valid California Driver's License by date of appointment. Requires possession of a valid Peace Officer's Standards and Training (P.O.S.T.) Public Safety Dispatcher Certificate by date of appointment.
NOTE: Must be available to work assigned shifts, including weekends and holidays.
Environmental Conditions: Exposure to high frequency noise.
Employees of the Anaheim Police Department must be permanent and fulltime residents of the State of California and live within a one hundred (100) mile radius of the City of Anaheim.
Physical Conditions: Work is performed in an office environment utilizing modern office equipment and technology and may require sitting for prolonged periods of time using a computer. The incumbent stands, walks, and may twist, reach, bend, crouch and kneel. An incumbent must be able to meet the requirements of the classification and have mobility, vision, hearing and dexterity levels appropriate to the duties to be performed.
Supplemental Information Applications will be accepted until
Wednesday, July 23 , 2025 a t 5:00 PM. Applicants are encouraged to apply early. Applications will not be accepted after this deadline. Interviews are tentatively scheduled for the week of August 11, 2025.
A copy of your valid California Commission on Peace Officer Standards and Training (POST) Public Safety Dispatcher Certificate must be attached to your online application.
The following documents are required and must be completed and brought to the oral interview: - Preliminary Background Information Form / PHS
- Background Investigation Questionnaire (BIQ)
- Required Documents
- Applicant Autobiography
Please provide as many of the required documents along with your Preliminary Background Information Form / PHS, BIQ, and Applicant Autobiography. Items such as transcripts, credit report or other missing documents can be provided upon your receiving them. Anaheim Police Department Blueprint - knowledge of the Anaheim Police Department Blueprint is required of all Police Department employees.
Further selection steps include, but are not limited to a background investigation, polygraph examination, psychological evaluation, a medical examination, which includes drug/alcohol screening, and an interview with the Chief of Police. The interview with the background investigator and completion of the background investigation will include, but is not limited to, verification and evaluation of any present and/or past use of drugs, driving and employment history.
Please review the following common disqualifiers. If any items listed pertain to you, you will be automatically disqualified in the background investigation. You may, at this time, want to screen yourself and withdraw prior to starting the recruitment process.
- Any illegal use, sales, or possession of a drug classified as an opiate (heroin, opium, etc.) or PCP.
- Any use of cocaine, methamphetamine, hallucinogens (GHB, MDMA/ecstasy, ketamine, etc.) within five years of date of application.
- Any illegal use of anabolic steroids within three years of date of application.
- Two or more at-fault traffic collisions within three years of the date of application.
- Conviction of a hit-and run offense.
- Any driver's license suspension within five years of date of application.
- Conviction of a felony crime.
- Conviction of any misdemeanor crime within five years of application.
- Any conviction as an adult, of any misdemeanor crime involving domestic violence, sexual-related offenses or crimes against children.
- Any conviction as an adult, of a theft or larceny crime.
The following may result in disqualification: - Use of cocaine, methamphetamine, hallucinogens (GHB, MDMA/ecstasy, ketamine, etc.) previous to five years of application.
- Prior nitrous oxide use.
- Illegal use of anabolic steroids previous to three years of application.
- Illegal use of a hypodermic needle/ syringe.
- A pattern or history of irresponsibility as evidenced by debt collections, civil judgments, failure to pay, late payments, etc.
- More than one moving violation in the past 12 months, and/or three or more moving citations within the past three years, and/or five or more moving citations within the past five years of date of application.
Candidates must be specific and complete in describing their qualifications for this position. Stating "See Resume" is not an acceptable substitute for a completed application. Failure to state all pertinent information may lead to elimination from consideration. The City of Anaheim uses E-Verify and new employees must provide documentation to establish both work authorization and identity.
Communication regarding your application and/or status will be sent to the email address listed on your application. Please check your email regularly throughout the recruitment process.
Equal Opportunity Employer The City of Anaheim offers a range of benefit programs for employees and their eligible dependents. These include health, dental, vision, and life insurance, as well as a variety of voluntary benefits. Programs and benefits amounts vary and are based on bargaining unit, family size, hire date, plan selection, and number of hours worked.
To view the current benefits summary, visit:
For additional information about the City's benefits, visit:
RETIREMENT BENEFITS - The City contracts with the California Public Employees Retirement System (CalPERS) to provide retirement benefits. Retirement formula is based on appointment date and membership status with CalPERS.
Note : Pension contribution limitations are set by CalPERS each calendar year, with compensation limit requirements for Public Employee Pension Reform Act (PEPRA) members and Classic members. Employee contributions will be deposited into a 401(a) account after reaching this limit. Employees with CalPERS membership dates prior to July 1, 1996 are not impacted by these limits.
To view the current limits and additional CalPERS information, visit:
01
The following Supplemental Questionnaire is part of the examination for this position and will be used to evaluate your qualifications. Based upon the application and responses to the supplemental questionnaire, the best qualified candidates will be invited to participate in the recruitment process. Please read each question carefully and provide a thorough and complete response, detailing your education and work experience. Failure to fully detail all experience or stating experience in response to the supplemental questions but not listing the experience in the application, copy/pasting information, or responses such as "See Resume" or "See Application" will result in your application not being considered. You will not have an opportunity to provide additional information if your application is not selected to proceed in the recruitment process, so you should be sure to detail all relevant education and work experience within your application and supplemental questionnaire.Do you understand this requirement?
02
Our primary means of communication about candidate recruitment status is email. Have you provided a valid email address that you can access regularly? PLEASE NOTE: Make sure you check your JUNK folder for email messages that were incorrectly marked as spam.
- I acknowledge I have read and understand the above information.
03
I certify that I have read and understand the Automatic and Discretionary Disqualifiers associated with this position.
04
The following background documents are required and must be completed and brought to the oral interview. - Preliminary Background Information Form - Background Investigation Questionnaire (BIQ) - Required Documents - Applicant AutobiographyPLEASE NOTE: You can access these documents via the links provided in the Supplemental Information section of the current job announcement. Do you understand this requirement?
05
You must possess a valid California Commission on Peace Officer Standards and Training (POST) Public Safety Dispatcher Basic (or higher) Certificate to qualify for this position.Do you possess a POST Public Safety Dispatcher Basic (or higher) Certificate?
06
If you possess a valid California Commission on Peace Officer Standards and Training (POST) Public Safety Dispatcher Certificate, a copy of your certificate must be attached to your online application at the time of submission.PLEASE NOTE: Applicants who do not attach the required certificate will not be considered for this recruitment and will be automatically disqualified.Have you attached the required certificate to your online application?
07
How many years of public safety dispatching experience do you possess?
- None
- Less than 1 year
- At least 1 year, less than 2 years
- At least 2 years, less than 3 years
- At least 3 years, less than 4 years
- At least 4 years or more
08
Please describe your experience in performing public safety dispatching duties. Please include in your response the employer's name, years of experience and duties you performed. If none, type N/A.
Required Question City of Anaheim, CA
Job Tags
Hourly pay, Permanent employment, Full time, Work experience placement, Work at office, Local area, Immediate start, Trial period, Shift work,