Job Description

RN Urgent Care Clinic Hybrid at Optum summary:

A Registered Nurse (RN) in an urgent care clinic setting providing direct patient care, managing complex senior patients, and coordinating care among multidisciplinary teams. Responsibilities include patient assessment, clinical decision making, patient education, and performing nursing procedures with a focus on outpatient acute care. The role emphasizes collaboration, quality improvement, leadership, and supporting patients through comprehensive care coordination.

$10,000 Sign-on Bonus for External Candidates

Optum WA, (formerly The Everett Clinic) is seeking a RN Urgent Care Clinic to join our team in Everett, WA. Optum is a clinician-led care organization that is changing the way clinicians work and live.

As a member of the Optum Care Delivery team, you’ll be an integral part of our vision to make healthcare better for everyone.

At Optum, you’ll have the clinical resources, data and support of a global organization behind you so you can help your patients live healthier lives. Here, you’ll work alongside talented peers in a collaborative environment that is guided by diversity and inclusion while driving towards the Quadruple Aim. We believe you deserve an exceptional career, and will empower you to live your best life at work and at home. Experience the fulfillment of advancing the health of your community with the excitement of contributing new practice ideas and initiatives that could help improve care for millions of patients across the country. Because together, we have the power to make health care better for everyone. Join us and discover how rewarding medicine can be while Caring. Connecting. Growing together.

Compassion. It’s the starting point for health care providers like you and it’s what drives us every day as we put our exceptional skills together with a real feeling of caring for others. This is a place where your impact goes beyond providing care one patient at a time. Because here, every day, you’re also providing leadership and contributing in ways that can affect millions for years to come. Ready for a new path?

Optum’s Pacific West region is redefining health care with a focus on health equity, affordability, quality, and convenience. From California to Oregon and Washington, we are focused on helping more than 2.5 million patients live healthier lives and helping the health system work better for everyone. At Optum Pacific West, we care. We care for our team members, our patients, and our communities. Join our culture of caring and make a positive and lasting impact on health care for millions.

Role Description:

Under general responsibility, responsible for the nursing management of complex senior advantage patients being managed in an outpatient setting. Provides direct patient care, consults with physicians and other nurses, sets clinical standards, and is involved with education activities. Acts as liaison between patient/physician and other departments to optimize patient quality outcomes. This role has emphasis on facilitating care coordination for patients at our senior advantage clinic by collaborating with multidisciplinary teams.

Primary Responsibilities:

• Assess and evaluate patient care needs, planning, implementing, and using critical thinking to care for acute care patient with complex conditions in the urgent care setting
• Ensuring interventions in the patient’s care plan are implemented efficiently with a patient-centered approach, sound clinical decision making and critical thinking skills
• Assesses patient/family learning needs and coordinates and carries out teaching plan
• Sharing expertise with the multidisciplinary team

Clinical/Departmental Assessment:

• Evaluates patient care needs. Suggests solutions to patient care problems & complaints
• Identifies & recommends solutions to departmental problems
• Assists in assessing departmental function and productivity & recommends changes as necessary
• Assesses patient/family learning needs and coordinates and carries out teaching plan
• Assessment and management of venous access devices including complications
• Performs a nursing assessment prior to each procedure performed during visit
• Follows procedures related to the verification of orders and products when administering biologics or other products

Planning & Implementation:

• Care Coordination: (Across the continuum of care). Responsible for patient case management. Coordinate’s nursing and patient care activities within the department and with other clinical departments to provide efficient comprehensive & cost-effective patient care. This includes working with reception and scheduling staff to ensure appropriate patient bookings and appointment triage
• Demonstrates ability to carry out skills as outlined in nursing procedures for clinical areas worked including administration of prescribed medications & treatments in accordance with nursing standards and clinic policy. Procedures specifically include but are not limited to:
  • Telephone triage/consultation with patients
  • High tech. nursing procedures in the ambulatory care setting
  • Nurse managed care or program coordination
  • Patient/Family education
  • Knowledge of all medications and potential side effects given during patient appointment
• Utilizes the principles of teamwork inside and outside of his/her department
• Orient patient and family to all procedures or medication administered during appointment
• Provide psychosocial support to patient and family and refers to other resources within TEC which may include consultation from behavioral health, social services, dietitians, financial counselors, or pastoral care when patient’s situation indicates

Evaluation:

• Demonstrates ability to perform self-evaluation, taking responsibility for own professional growth and development
• Participates in departmental quality improvement programs
• Evaluates effectiveness of nursing interventions/actions in relation to expected patient outcomes/goals

Communication:

• Utilizes effective communication strategies in inter-personal relationships with patients, families, physicians, and other health care providers
• Demonstrates effective/informative charting & written communication
• Communicates problems and concerns to department supervisor as necessary

Professionalism/Leadership:

• Delegates duties according to patient acuity and the ability of the individual staff member
• Accepts care assignments according to educational and skill level
• Demonstrates accountability/responsibility for own actions and decisions
• Maintains professional affiliations and continuing education

Other Duties:

• Assists in orientation and education of other clinic staff
• Serves as a clinical resource
• Attends required meetings & participates in clinic committees
• Demonstrates ability to function effectively in emergency situations
• Assists in the development, revision, and/or updating of clinic policy and departmental procedure/standards of care or practice
• Performs additional duties as assigned

The Everett Clinic joined Optum in 2019, working together across the Puget Sound, the partnership means we’re able to expand our services and locations to offer even more services. As we grow, we'll keep on giving you top-quality care, just as we always have. Together, we're making health care work better for everyone.

You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications:

• Graduation from an accredited school of nursing
• Active Registered Nurse license through the Washington State Department of Health
• Basic Life Support and Advanced Cardiac Life Support for Healthcare providers (AHA) or CPR/AED for the Professional Rescuer (American Red Cross)
• 2+ years of experience working in ambulatory care outpatient or 1+ years of acute care in hospital setting

Preferred Qualifications:

• Port care, wound care experience
• Experience in working with geriatric populations, chronic conditions
• Case management experience, care coordination
• Specialty field experience such as acute care, oncology, or geriatrics

Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you’ll find a far-reaching choice of benefits and incentives. The hourly pay for this role will range from $28.27 to $50.48 per hour based on full-time employment. We comply with all minimum wage laws as applicable.

OptumCare is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.

OptumCare is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.

Keywords:

urgent care nursing, patient care, care coordination, ambulatory care, chronic condition management, clinical assessment, nursing education, senior patient care, wound care, case management

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