Job Description

Job Description

Job Description

Geronimo Hospitality Group

STEP INTO THE BIG LEAGUES

Geronimo Hospitality Group ain't your normal work environment. We are a collection of award winning boutique hotels, restaurants and clubs with cool people who believe THE STATUS QUO SUCKS and we do everything we can to live by that motto. At Geronimo Hospitality Group, we don't raise the bar. We are the bar. We create destinations, not pit stops, and we're looking for people who are ready to join a team that pushes boundaries and values hard work every day.

I.d.

I.d. is a randomly inspired shared plate restaurant. Artistic style translates from the design to the food and drink, with high-quality ingredients provided by local farmers and small businesses. Whether you're out for an evening with friends, a date night or a business dinner, I.d. will encourage conversations and provide a one-of-a-kind dining experience you'll normally only find in the big city.

PERKS OF THE JOB

We believe in rewarding effort and skill. Our team enjoys Employee Discounts, Paid Time Off, Training & Development Opportunities, 401K, Medical Benefits, 24/7 Online Care, Pet Insurance, and more. We demand a competitive spirit and offer you the chance to build your own future in return.

YOUR ROLE IN CREATING GERONIMOMENTS

In this role, you'll be a key part of our team, ensuring that every guest leaves with a lasting impression. Your voice matters here—use it to build the future, make an impact, and continuously improve the guest experience.

WHAT YOUR DAY WILL LOOK LIKE

• Coordinate and execute all group room blocks & rooming lists while maintaining accurate accounts within our hotel property management system.
• Responsible for managing all group room resumes within hotel property.
• Manage any new and existing LNA accounts and effectively communicate rate sheets with operation teams.
• Assist the sales team with administrative duties such as creating proposals & contracts, entering group bookings in the sales system and scheduling appointments.
• Assist the sales team with lead management with timely client inquiry follow-up (calls and emails).
• Assist in maintaining client relations database to ensure data integrity for accurate reporting.
• Help cover for the Director of Sales and Sales Manager when they are out of the office for an extended period of time (vacation).
• Assist the sales team with any on-property wedding, social, and corporate site tours when necessary.
• Processes all miscellaneous correspondence as directed by the Director of Sales and organizes paperwork and work areas.
• Coordinate special reports and projects when necessary and as assigned by the Director of Sales.
• Attend resume overview and BEO meetings with operation teams.
• Work closely with front desk teams to ensure accuracy of reservations and group room blocks.
• Coordinate with sales the client's due dates for rooming lists, cut-off dates, contacts, etc. to ensure that all deadlines are met.
• Facilitate amenities, shuttles, billing, vouchers, gift bags and all other special items and requests to accommodate clients/guests.
• Print and prepare wedding & meeting packets for expos and tours. Maintain adequate stock of packets at the front desk for walk-ins when the sales manager and/or director is not available

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WHAT IT TAKES TO SUCCEED

Education

• High School Diploma, GED, or equivalent skills.

Experience and/or Training

• One year in sales or customer service experience. Ability to write reports and business correspondence. Ability to effectively communicate to managers and employees of the organization as well as vendors and customers.

YOU'LL STAND OUT IF YOU BRING

Education

• Bachelor's Degree in Hospitality, Sales or Marketing from a technical college or university.

Experience and/or Training

• Two or more years of sales or other industry experience, preferably in hospitality.

MANDATORY REQUIREMENT

• U.S. Work Authorization (required).

JOIN A TEAM THAT MAKES AN IMPRESSION

At Geronimo Hospitality Group, we are cool people who work hard . Every shift, every day, we push the boundaries and strive to be the best. If you're ready to own your work and create exceptional experiences, we want you on our team! Geronimo Hospitality Group is an Equal Employment Opportunity employer.

Compensation details: 18-25 Hourly Wage

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