Job Description

Job Description

Are you passionate about safety and security? Join our team as a Security Guard at UPMC Shadyside! In this role, you’ll be crucial in ensuring a safe and secure environment for patients, visitors, staff, and all UPMC properties. Your responsibilities will include maintaining a strong security presence through patrols and by monitoring assigned posts at UPMC hospitals, buildings, grounds, garages, and nearby areas.

If you’re ready to make a difference and be a part of a dedicated security team, we encourage you to apply today and help us create a safe environment for everyone at UPMC! Must be available for all shifts.

• Establish a presence at an assigned post or by patrolling UPMC hospitals, buildings, grounds, garages and associated areas to deter criminal activity, may carry a watch tour clock or similar device to record the patrol of a designated area.

• Has awareness of unauthorized persons, unusual physical factors, and mechanical malfunctions; reports or resolves problems, as appropriate.

• Report and document activities and contact UPMC Police Officers or other appropriate law enforcement regarding incidents, suspicious activities and hazards when necessary.

• Responds to and resolves problems, disputes, and unusual circumstances as necessary.

• Provides customer service to patients, families, visitors, and staff to maintain a safe and secure environment.

• Monitor security, fire, and environmental alarms, respond to alarms, and assist when needed.

• Directs traffic on hospital property; enforces traffic and parking regulations; assists patients, visitors, and employees with vehicle problems per policy and training.

• Escorts, assists and/or directs patients and visitors to areas within the hospital or facility, furnishes information, as requested.

• May aid handicapped, and elderly persons upon arrival and departure from the hospital or facility and assures an adequate supply of wheelchairs are at the hospital entrance.

• Works cooperatively with local police departments and authorities.

• Responds to requests for assistance in the assigned locations; assists in locating patients.

• Locks all doors, in designated areas, after regular business hours; unlocks doors at the start of business hours.

• Maintain required certifications and licensing.

• Complete all mandatory training programs per departmental guidelines.

• Performs in accordance with system-wide competencies/behaviors.

• Performs other duties as assigned.

Qualifications

• High School diploma or equivalent preferred.

• High level of integrity required for handling sensitive/confidential UPMC information.

• Must possess strong interpersonal skills, especially the ability to effectively interact, communicate, and diffuse potential combative situations with persons from all walks of life.

• Able to effectively deal with stress and potentially dangerous situations.

• Physical fitness requirements to deal with typical physical demands that require full body motion and physical strength and stamina sufficient to respond to crisis interventions and medical emergencies.

• Be able to effectively communicate both orally and in written format.

• Good interpersonal skills; able to deal with stress and potentially dangerous conflict situations.

• All applicants will be subject to a thorough background and criminal record check.

• Must be available for all shifts.
  Licensure, Certifications, and Clearances:
  Cardiopulmonary Resuscitation certification required within 30 days of hire. Successfully pass UPMC Physical Fitness Standard prior to hire.

• Cardiopulmonary Resuscitation (CPR)

• UPMC Physical Fitness Standard

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