Job Description

Overview:

Healthcare Services Group (HCSG) is seeking an Office Clerk to join our team at the corporate office in Bensalem, PA!

The Office Clerk is a key role in delivering and coordinating positive support across the organization. The ideal candidate will create and foster a warm and friendly experience for all company interactions. The ideal candidate takes pride in ensuring our visitors and callers know they are welcomed and cared for and have been directed appropriately. The ideal candidate is self-aware and mindful of busy schedules, has excellent communication skills and pleasant telephone manner. The Office Clerk will have ability to deliver a personalized experience and provide productive, memorable first impressions of HCSG. This is a full-time position expected to work Monday through Friday 8am to 5pm in office.

Who We Are

Healthcare Services Group (HCSG) is an experienced partner managing housekeeping, dining, and dietitian services within the healthcare market. For more than 45 years, we have provided essential services to thousands of healthcare communities nationwide. As one of America's Most Trustworthy Companies, we put our collaborative values to work with empowerment and development opportunities for team members at every level.

Position Summary

• Greet all visitors and provide a professional and positive client experience by welcoming, directing and announcing them appropriately.
• Sign all visitors into the system and provide a visitor badge as needed.
• As needed responder for phone line switchboard; answer, screen, and forward all incoming phone calls as appropriate.
• Receive and sort daily mail/deliveries/couriers and distribute.
• Ensure employee and company information is confidential.
• Maintains clean and orderly work environment according to safety standards.
• Perform cleaning duties on rooms such as breakrooms, meeting rooms, bathrooms, kitchen, hallways, appliances, etc.
• Other duties as assigned.

Qualifications

• High school diploma or equivalent required.
• Excellent verbal and written communication skills.
• Proven 1-3 years of administrative experience working under pressure in a fast-paced and professional environment.
• Strong customer service and ability to organize, multitask, and prioritize tasks/work
• Professional and friendly appearance with positive attitude
• Detail oriented and focused on accuracy in completing tasks
• Ability to take instructions, manage tasks, and follow through and complete assignments
• Proficiency with Microsoft Office programs; experience using computers, printers, laptops and voicemail messaging systems and photocopiers/scanners.

What We Offer

HCSG offers a comprehensive array of benefits to support our associates and their family's health and well-being. Our goal is to promote welfare and health and enhance our associates' and their families' overall quality of life.

• Complimentary Health Benefits - Free telemedicine and Prescription Drug Program
• Paid Time Off - Paid holiday and vacation days.
• Health Plans - An array of medical, dental, vision, and other supplemental health insurance offerings.
• Employee Assistance Programs - FREE access for employees and their families for health, financial, and family services to support our employees' welfare and mental and physical health.
• Employee Recognition Programs - We strive to recognize employees who live out our Company Purpose and are committed to #GoingBeyond for our Client, Resident, and Employee Communities!
• Going Beyond Assistance Fund - A 501(c) (3) nonprofit formed by HCSG to serve as a charitable employer-sponsored disaster relief organization to provide emergency, hardship, and disaster assistance, to HCSG employees and their dependents or family members.
• Employee Stock Purchase Plan - Investment opportunity available to all eligible employees after two years of service.
• Training and Development - Ongoing support and training for role-specific and industry practices with opportunities for career advancement.

Bensalem Office

Located on the bustling Street Road near I-95 and Parx Casino, the HCSG headquarters office is a central hub that suits both metro and city commuters. With dozens of dining options, grocery stores, and necessity stores, this Bensalem, PA, location offers convenience for all team members. Within the office, youll enjoy the following during your visits:

• Updated office space with diverse independent workspaces to promote creativity.
• Complimentary beverages , including Starbucks Coffee offerings, Keurig, Cola products, and various juices.
• Team events, including holiday parties, company picnics, anniversary celebrations, and more!

HCSG is proud to be an equal opportunity employer committed to all employees and applicants regardless of race, color, religion, sex, national origin, age, disability, genetics, ethnicity, pregnancy status, gender identity, sexual orientation, marital status, political opinions, or affiliations, veteran status, or other legally protected classes. HCSG also complies with applicable state and local laws and federal law requirements that govern nondiscrimination in every location where we operate.

Our Commitment to Diversity and Inclusion

We are committed to fostering and supporting a vibrant company culture that encourages

Employees to bring their authentic and best selves to serve our resident and client communities. We believe all employees, regardless of position, age, race, religion, beliefs, socioeconomic background, or gender, should work in an environment where they are safe, respected, and treated fairly, with their viewpoints, thoughts, and ideas encouraged and embraced.

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