Job Description

Job Description

Responsibilities

• Plan studies and conduct research studies.
• Collaborate with stakeholders to understand research questions.
• Understand user needs through a variety of research methodologies.
• Synthesizes qualitative and quantitative data into findings and insights.
• Clearly communicate recommendations to improve the user experience and usefulness of products.
• Works with designers to iterate and test solutions.
• Keeps up to date on what is happening in the market and with competitors.
• Recruits participants for studies.

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com. To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy:

Skills and Requirements

Required

• Experience with user research methods such as usability testing, interviews and surveys.
• Ability to lead small to medium projects independently.
• Experience with a survey tool such as surveymonkey.com or Qualtrics.
• Ability to prioritize research findings based on the research questions and strategic importance.
• Bachelor's or master's degree.

Preferred Qualifications

• Suggested years of experience: 2-4 years
• Degree in human factors, psychology, anthropology, human geography or other relevant subject area.
• Experience researching AI products and using AI to assist with research.
• Understanding of the Jobs to Be Done framework.
• Understanding of the U.S. legal system.

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