Looking for a work-from-home opportunity that will help you make the move from a job to a rewarding career? This role can provide the full-time schedule, personal fulfillment and benefits you're looking for. This position starts at $13 per hour. As a Work at Home Customer Service Advisor at Morley, you'll help customers, health care providers and beneficiaries navigate their health insurance questions, providing meaningful support when they need it. We'll teach you everything you need to know to confidently support callers via phone and email. Your ability to empathize, evaluate caller issues and decide on appropriate next steps will help you excel in this early career role. Why apply: Full-time role with strong benefits Flexibility with paid time off Comprehensive training Leadership development program available to help you grow your career Supportive and knowledgeable team Positive, empowering work environment
You need: Communication skills Listening, basic math and typing skills High-speed, hardwired internet connection (e.g., cable or fiberoptic broadband) that you can connect to by ethernet or landline (Note: wireless, 5G and satellite internet unfortunately won't work for this role) Tasks: Research, process and resolve customer and health care provider questions about benefits, insurance eligibility, payments, quality-care issues and complex inquiries Relay detailed information to customers, managers and clients Initiate status reports or service recovery letters to the inquirer Route inquiries when appropriate Educate new and existing customers and team members on relevant policies, procedures and specific benefits Document details of each interaction in the tracking system to maintain up to date and organized records Offer timely and accurate solutions through inbound and outbound conversations (e.g., phone calls, chats, emails) while keeping a positive and upbeat attitude
Required Skills: Excellent communication skills (spoken and written; so you can clearly convey detailed information) Able to analyze detailed information and draw reasonable conclusions (helps you resolve complex issues) Basic math skills (important for providing support surrounding payments) Empathy, listening, organizational, quick thinking, multitasking and time management skills Able to work in an ever-changing environment Computer skills including Microsoft Office Eligibility Requirements: High school diploma or equivalent Two or more years of customer service experience (previous call center work, retail, restaurant, fast food, hotel or any role where you interacted with customers) Typing speed of 30+ words per minute (Take a free typing test!) Possible Saturdays/Sundays from October through March Must be able to stick to the schedule reliably, as some queues are time sensitive Nice to Have: Experience in medical claims reimbursements or medical billing Conversant in health insurance industry terminology Demonstrated knowledge of health care policies, procedures, applicable certificates and riders, and benefits as related to inquiry processing Knowledge of customer service techniques Remote Work Requirements: Indiana resident Access to high-speed internet that is hard-wired into your home (e.g., via cable or fiber), and that you can connect devices to using ethernet or landline (rather than wireless connection) Secluded and distraction-free work environment
Wondering what it's like to work for Morley from home? Check out this video to get a glimpse of a remote associate's typical day and how their home office setup helps them stay focused.
The value of your employment is more than your paycheck. It's the combination of competitive pay, health benefits and other benefits Morley provides your total compensation package. Health & Wellness Benefits: Medical and prescription coverage, including free annual physicals Dental and vision insurance Paid time off Associate wellness program (earn a reward for getting your annual wellness checkup) Programs to quit tobacco use and manage chronic conditions (e.g., diabetes, asthma) Financial Benefits: 401(k) with match Flexible spending account Life insurance Short- and long-term disability insurance (company paid) Benefits to Make Your Life Easier: Teladoc: 24/7 online access to doctors 24/7 nurse help desk Patient advocacy: Free 24/7 help with benefit questions and claims issues Family, financial and estate guidance (will) services
Our mission is to deliver extraordinary experiences. We do this by leading with humility, embracing everyone, sweating the details and moving mountains (making the impossible possible) for our Morley Family members and for the world-leading companies that partner with us. We are an Equal Opportunity Employer and promote an inclusive, caring and respectful work environment. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status or disability status. As part of this commitment, we provide reasonable accommodations for those with disabilities. If you need reasonable accommodation to participate in the application or interview process, please contact talentacquisition@morleynet.com. Thank you for your interest in Morley.
...Well-established urgent care clinic seeks BE/BC Family Practitioner near Rochester NY Practice setting : Join 3 primary care physicians, 3 APPs & an experienced support staff; on-site imaging, lab services & treatment tools Schedule : Flexible w/8 or 12-hour...
Job Description Job Description Job Summary We are seeking a licensed Mental Health Therapist Intern to join our team! In this role, you will diagnose and treat psychological disorders, teach communication skills, assist patients in addressing dysfunctional behaviors,...
...Job Description Clinical Nutrition Manager at Bassett Medical Center in Cooperstown, NY $5,000 RD sign-on bonus! Starting $88,000-$100,000 Opportunity to work in a role with nutrition informatics! Experience in EPIC and CBORD preferred Extra benefits include...
...the following (but are not limited to): Developing department-level and enterprise-wide annual and long-term budgets Developing the... ...be a candidate for masters degree in Business Administration (MBA) graduating in Winter 2026 or Spring 2027 Minimum 3 years of analytical...
...the Head of Service, Facility Supervisor, Facility Manager, and/or Administrator. Qualifications: Masters degree in social work, psychology, marriage and family therapy AND with a valid registration with the Board of Behavioral Sciences. Ability to communicate in...